Customer Service


Return and Exchange Policy


Lorna Jane Toronto will gladly exchange or return items within 14 days of purchase. All items must be returned within 14 days of purchase with an original receipt.

Items must be in their original state: unwashed, unworn, unaltered and must have all tickets attached. or shipped from store merchandise may be returned or exchanged with original receipt within 14 days after receiving the package. All garments are subject to inspection.

If you are shipping your return:

Please call or e-mail for return authorization.

Tel:  416-3851222


Return address: Lorna Jane Store in Shops at Don Mills

24 Karl Frazer Road. Toronto, Ontario M3C 0E8

Return to Store:

Returns can be made in our store in Shops at Don Mills.

All returned merchandise will be refunded in the original form of payment.